Terms of Service
Welcome to EliteXHost! By using our services, including shared hosting, VPS, domain registration, and web development tools (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please refrain from using our Services.
1. Definitions and Overview
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“EliteXHost”, “we”, “us”, or “our” refers to EliteXHost, based in Rawalpindi, Pakistan.
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“You”, “Client”, or “User” refers to individuals or entities accessing or using our Services.
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“Services” include all offerings such as website and VPS hosting, domain registration, web development, and related customer support.
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“Agreement” refers to this Terms of Service and any modifications we issue.
2. Account Registration & Usage
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You must be at least 18 years old and provide accurate, up-to-date information when creating an account.
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You are responsible for maintaining the security of your account credentials, and for all activity that uses your account.
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You agree to notify us immediately of any unauthorized use of your account.
3. Service Scope & Acceptable Use
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Services are supplied as per the plan you select (e.g., Elite Start, Elite Grow, Dedicated Hosting).
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You agree to use the Services lawfully. Prohibited activities include, but are not limited to, hacking, spamming, distributing malware, hosting illegal content, or violating intellectual property rights.
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We reserve the right to suspend or terminate accounts that violate these Terms or pose security risks.
4. Payments, Fees & Refund Policy
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Subscription fees are billed monthly in advance via our supported payment methods.
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Prices are clearly displayed (e.g., Elite Start at $2.99/month), with no hidden fees EliteXHost.
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All hosting plans come with a 30-day money-back guarantee. To request a refund, contact our support team within 30 days of purchase EliteXHost.
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Cancellation takes effect at the end of your current billing period unless explicitly stated otherwise.
5. Service Uptime & Availability
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We strive to ensure maximum uptime and consistent performance; however, we cannot guarantee uninterrupted service.
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Scheduled maintenance, upgrades, or force majeure events may cause temporary interruptions.
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Clients are encouraged to use our automated backup systems and to maintain their own offsite backups.
6. Data, Security & Privacy
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You retain ownership of your data. We process and store your data only to deliver the Services or by your request.
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A comprehensive Privacy Policy governs how we handle your personal data. By using our Services, you also agree to that Privacy Policy EliteXHost.
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While we incorporate state-of-the-art security measures, you bear responsibility for the protection of your content (e.g., strong passwords, updates).
7. Intellectual Property Rights
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All Service-related intellectual property—including software and documentation—belong to EliteXHost or its licensors.
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You are granted a non-exclusive, non-transferable license to use the Services per these Terms.
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Unauthorized use of trademarks, logos, or brand assets is prohibited.
8. Termination & Suspension
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You may cancel your account at any time; the Service will remain active until the end of the paid billing period.
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We reserve the right to suspend or terminate your access for:
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Breaches of these Terms
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Non-payment
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Violations of applicable laws or our policies (e.g., Acceptable Use Policy) EliteXHost.
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9. Disclaimer of Warranties
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Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
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In no event will EliteXHost be liable for indirect, consequential, punitive, or special damages, including loss of revenue or data—even if advised of the possibility of such damages.
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Our liability is capped at the total amount paid by you to us in the 12 months prior to the event giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless EliteXHost and its affiliates, officers, and personnel from claims arising from:
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Your violation of these Terms
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Your use of the Services
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Any content you upload or transmit.
12. Modifications to Terms
We may update these Terms at our discretion. When changes are significant, we’ll notify you via email or a notice on our website. Continued use of the Services after changes constitute your acceptance.
13. Governing Law & Dispute Resolution
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These Terms are governed by the laws of the Islamic Republic of Pakistan.
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Disputes will be resolved in Rawalpindi courts. Both parties waive rights to jury trials.
14. Contact Information
For support or questions regarding these Terms, contact us at:
Email: contact@elitexhost.com
Phone: +923078297437
Address: House no 96, Street no 30, Mujahidabad, Mughal Pura, Lahore
Thank you for choosing EliteXHost. We’re dedicated to providing secure, fast, and reliable hosting—backed by clear, transparent service terms.
