Privacy Policy for ElitexHost
Last Updated: September 9, 2025
Welcome to ElitexHost (“we,” “us,” or “our”). We are committed to protecting the privacy of our users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [suspicious link removed], and use our web hosting services (collectively, the “Services”).
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
a) Personal Information When you register for an account, place an order, or contact us for support, we collect personally identifiable information, such as:
Your full name
Email address
Mailing and billing address
Phone number
Payment information (e.g., credit card details, which are processed securely by our payment gateway partners)
b) Usage Data We automatically collect information when you access our website and Services, such as:
Your IP address
Browser type and version
Operating system
The pages you visit on our site and the time and date of your visit
Error logs and performance data
c) Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies to:
Keep you logged in.
Remember your preferences and settings.
Understand how our Services are being used for analytics purposes.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
d) Data Hosted on Our Servers As a web hosting provider, we store the data you upload to your hosting account. You are the owner and controller of this data. We do not access, share, or use your hosted content except as required by law or for providing technical support at your explicit request.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Create and manage your account.
Provide, operate, and maintain our Services.
Process your payments and fulfill your orders for products like domain names and hosting plans.
Communicate with you, including responding to your support requests, sending service-related announcements, and providing administrative information.
Send you marketing and promotional communications (you may opt-out at any time).
Monitor and analyze usage and trends to improve our Services.
Prevent fraudulent activities, enhance the security of our Services, and investigate violations of our terms.
Comply with our legal obligations under Pakistani law.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following situations:
With Service Providers: We may share your data with trusted third-party vendors who perform services for us, such as payment processing (e.g., Stripe, 2Checkout) and domain registration (e.g., ICANN-accredited registrars).
For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities in Pakistan.
To Protect Our Rights: We may disclose information to protect the rights, property, and safety of ElitexHost, our users, and the public.
4. Data Security
We implement a variety of administrative, technical, and physical security measures to protect the security of your personal information. These include SSL encryption for data transmission, firewalls, and secure access controls. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
5. Your Data Protection Rights
In accordance with applicable laws in Pakistan, including the principles of the Personal Data Protection Act (PDPA), you have certain rights regarding your personal data. These rights include:
The right to access: You can request copies of your personal data that we hold.
The right to rectification: You can request that we correct any information you believe is inaccurate.
The right to erasure: You can request that we erase your personal data, under certain conditions.
The right to object to processing: You can object to our processing of your personal data, under certain conditions.
To exercise these rights, please contact us using the contact information below.
6. Children’s Privacy
Our Services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Address:
House no 96, Street no 30, Mujahidabad, Mughal Pura, Lahore
Email: contact@elitexhost.com
